Fleet Service Responder

Project Definition:

 * The Fleet Service Responder project has the goal of creating an hp printer 'help button' application. This application will give a Fleet Service Provider the ability to acknowledge and respond to a help request.

Project Description:

 * Modern enterprise level hp printers are equipped with large, touch screen interfaces and impressive computing power. These features create an opportunity for printers to run more complex applications than ever before.

With these new abilities, hp is creating applications that save their customers time and money.
 * Along with the average end user, hp is tailoring products to indirect users of their printers as well. An example of these indirect users is Managed Print Services. Managed Print Services maintain printers

as a service for their customers who don't want to worry about printer maintenance.
 * The 'help application' is designed to increase efficiency in the communications and repairs done by Managed Print Services.

The application must be capable of:

 * Communicating with an IT/MPS service
 * Allowing IT/MPS to communicate with end user

Our major project goals are:

 * Fall 2015
 * Design and Layout
 * Deliverable for each sprint
 * High level view of quality
 * Code repository
 * Manage Defects
 * Gantt Chart for dependencies
 * Confirm environment setup
 * Spring 2015
 * Implementation of design

Sprint Design and Milestones:

 * Sprint #1 Wed 1/13/16 - Wed 1/27/16
 * Jedi Simulator Functioning
 * Sprint #2 Thu 1/28/16 - Thu 2/11/16
 * Server Basic Functionality
 * Sprint #3 Fri 2/12/16 - Fri 2/26/16
 * Front End Basic Functionality
 * Sprint #4 Sat 2/27/16 - Fri 3/11/16
 * Send Basic Product to HP
 * Sprint #5 Sat 3/12/16 - Fri 3/25/16
 * Server Full Functionality
 * Sprint #6 Sat 3/26/16 - Fri 4/8/16
 * Front End Full Functionality
 * Sprint #7 Sat 4/9/16 - Fri 4/22/16
 * Quality Assurance
 * Sprint #8 Sat 4/23/16 - Fri 5/6/16
 * Deliver Product to HP



.

Design Goals and Deliverables
1. Printer application specs.


 * Targeted for one printer model
 * Application will exist on printer
 * Allow user troubleshooting

2. IT/MPS application specs
 * Intuitive interface for help request organization
 * Allow IT/MPS to provide help documentation

3. Intranet Printer Communication specs
 * Application must support printer-to-printer communications
 * Develop a map or database interface to keep track of printer locations

Glossary of terms
MPS